Privacy Policy
Last Updated: January 2026
FOCUSSTUDIO360 FOR COMMERCIAL PHOTOGRAPHS PRODUCTION (“Focus Studio 360”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, submit enquiries, purchase services, communicate with us, or otherwise interact with Focus Studio 360.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Company Information
Business Name:
FOCUSSTUDIO360 FOR COMMERCIAL PHOTOGRAPHS PRODUCTION
Email:
Phone:
+971 55 656 4383
2. Information We Collect
We may collect information directly from you when you contact us, submit forms, request quotations, place orders, purchase services, or communicate with us.
This information may include:
Personal Information
- Full Name
- Email Address
- Phone Number
- WhatsApp Number
- Company Name
- Job Title
- Billing Information
Property Information
- Property Address
- Property Details
- Property Specifications
- Property Access Instructions
- Door Access Codes
- Property Ownership Information
- Project Information
Communication Information
- Emails
- WhatsApp Messages
- Phone Call Records
- Support Requests
- Project Instructions
Technical Information
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Information
- Referral Source Information
3. Information Collected Automatically
When you visit our website, certain information may be collected automatically through analytics and advertising technologies.
This may include:
- Pages Viewed
- Time Spent on Website
- Device Information
- Browser Information
- Website Navigation Activity
- Click Activity
- Referral Sources
- Geographic Information (Approximate)
4. Analytics and Tracking Technologies
We use third-party analytics and marketing tools to improve our services and understand website performance.
These tools may include:
Google Analytics
Used to analyze website traffic, visitor behaviour, and website performance.
Google Tag Manager
Used to manage tracking technologies and website tags.
Meta Pixel
Used for advertising measurement, remarketing, audience creation, and campaign optimization.
Google Ads Conversion Tracking
Used to measure advertising effectiveness and conversions.
These providers may collect information in accordance with their own privacy policies.
5. How We Use Your Information
We may use your information to:
- Provide services
- Deliver virtual tours
- Process orders
- Respond to enquiries
- Generate quotations
- Schedule property visits
- Deliver photography and videography services
- Communicate regarding projects
- Provide customer support
- Improve website performance
- Improve user experience
- Analyze business performance
- Prevent fraud
- Maintain security
- Comply with legal obligations
- Send marketing communications
6. Marketing Communications
By submitting information through our website, contact forms, email, WhatsApp, social media platforms, telephone, or other communication channels, you consent to receive communications from Focus Studio 360.
These communications may include:
- Quotations
- Follow-up communications
- Service updates
- Project notifications
- Marketing messages
- Promotional offers
- Company announcements
You may request removal from marketing communications at any time by contacting us.
Operational and project-related communications may still be sent where necessary.
7. Sharing of Information
We do not sell personal information.
However, we may share information with trusted third parties where reasonably necessary for business operations.
This may include:
Service Providers
- Hosting Providers
- Cloud Storage Providers
- Analytics Providers
- Payment Processors
- Marketing Platforms
- Customer Support Platforms
Professional Advisors
- Accountants
- Auditors
- Legal Advisors
Government Authorities
Where required by law, regulation, court order, or governmental request.
8. Payment Information
Payments may be processed through third-party payment providers.
Focus Studio 360 does not typically store complete payment card information on its own systems.
Payment providers process payment information in accordance with their own privacy and security policies.
9. Property Access Information
Certain projects may require clients to provide property access details, including access instructions, keys, lockbox details, access codes, or similar information.
Such information is collected solely for project execution purposes and is handled with reasonable care.
While we implement reasonable safeguards, no transmission, storage method, or system can be guaranteed completely secure.
10. Data Retention
We retain information for as long as reasonably necessary to:
- Deliver services
- Maintain project records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
- Maintain business records
We reserve the right to retain records where required by law or legitimate business interests.
11. Data Security
We implement reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no method of transmission over the internet or method of electronic storage is completely secure.
Accordingly, Focus Studio 360 cannot guarantee absolute security.
12. Third-Party Services
Our website, virtual tours, marketing materials, and services may contain links to, integrate with, or rely upon third-party platforms and services.
These may include:
- Google Services
- Meta Platforms
- Matterport
- Payment Providers
- Hosting Providers
- Social Media Platforms
- Mapping Services
We are not responsible for the privacy practices, content, policies, security, or operations of third-party services.
Users should review the privacy policies of such providers independently.
13. International Data Processing
Certain service providers, cloud systems, hosting providers, analytics providers, and software platforms used by Focus Studio 360 may process or store information outside the United Arab Emirates.
By using our website or services, you acknowledge and consent to such transfers where necessary for service delivery and business operations.
14. Your Rights
Subject to applicable law, you may request:
- Access to personal information
- Correction of inaccurate information
- Deletion of information where appropriate
- Restriction of processing where legally required
- Withdrawal from marketing communications
Requests may be submitted to:
We reserve the right to verify identity before responding to requests.
15. Children's Privacy
Our services are intended for businesses, professionals, property owners, brokers, agencies, developers, and other commercial users.
We do not knowingly collect personal information from children.
16. Cookies
Our website uses cookies and similar technologies to improve functionality, analyze traffic, measure advertising performance, and enhance user experience.
Further information regarding cookies is available in our Cookie Policy.
17. Limitation of Liability
To the fullest extent permitted by law, Focus Studio 360 shall not be liable for:
- Unauthorized access
- Data breaches beyond our reasonable control
- Internet failures
- Third-party system failures
- Hosting provider failures
- Cybersecurity incidents
- Service interruptions
- Data loss
Users acknowledge that electronic communications and internet-based services involve inherent risks.
18. Changes to This Privacy Policy
Focus Studio 360 may modify this Privacy Policy at any time.
Updated versions become effective immediately upon publication on our website.
Continued use of our website or services constitutes acceptance of the updated Privacy Policy.
19. Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.
20. Jurisdiction
Any dispute arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.
21. Contact Us
For privacy-related questions, requests, or concerns, please contact:
FOCUSSTUDIO360 FOR COMMERCIAL PHOTOGRAPHS PRODUCTION
Email: [email protected]
Phone: +971 55 656 4383
